The values declared in the “product_name” parameter do not appear in your interface, as there is a specific rule that automatically transforms “product_name” into “product” by our data processing chain.
This means that the data you send with the “product_name” parameter is actually stored on the “product” parameter.
To solve this problem, you have two solutions:
Use the “Product” property
As the data is automatically retrieved under the “product” property key, you can directly use the “Product” property native to Piano Analytics in your analyses.
Modify the processing rule of your custom property
If you prefer to continue using the “product_name” parameter in a custom property, you need to modify the processing rule for this property in Data Management.
To do this, configure the processing rule to collect data with the key “product” instead of “product_name”.