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  1. Piano Support
  2. About Support

About Support

Working with Support

  • Subscribing to notifications about Service Incidents
  • General:Best Practices for Submitting Requests to Support
  • Issue Reporting

Current SLA offering

  • Service Level Agreement (for ex-cxense products) - Valid from August 19th, 2019

Customer Support Offices

  • The Colombo Technical Support Office
  • The Tokyo Customer Support Office
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