To meet the requirements of the GDPR regarding appropriate technical measures, as part of the processing contract (art. 28), regarding the security of the processing (art. 32), or simply by "privacy by design and default", Piano Analytics implements the following pseudonymization and anonymization mechanisms:
| Data | Mechanism | Standard or Option | How is it done ? | PA Property concerned | Example / Description | ||
| Terminal ID | Pseudonymisation | Standard | Hashing the original value | Visitor ID | The value GW_33 !BG87-6 stored on Client side (e.g. Cookie), becomes xw_tr78opUI-451 within the Piano Analytics interfaces. | ||
| Visitor ID | Anonymisation | Standard | Aggregation of the opt-out traffic | Visitor ID | All the opt-out traffic data is aggregated under the same Visitor ID value => “opt-out” | ||
| Visitor ID | Anonymisation | Standard | Nulling the concerned value | Visitor ID | If an End-User would like to apply its right to be forgotten (deletion), we null the concerned value (e.g. xw_tr78opUI-451 become NULL). | ||
| Visitor ID | Anonymisation | Option | Masking of the property | None | The Visitor ID is no longer available within the Piano Analytics interfaces. | ||
| User ID | Pseudonymisation | Option | Random value | User ID |
When Visitors logged in on a platform, the customer can assign a single identifier to recognise him across devices. It is highly recommended that the customer provide Piano Analytics with a random ID via the tag (instead of email address for instance), and keep a matching table on his side (e.g. Firstname.Lastname@company.com become 123456). |
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| IP Address | Anonymisation | Option |
For IPv4 : Truncation of the last octet For IPv6 : Truncation of the last 10 octets |
None | The IP address is truncated before being used for the processing of geolocation for instance. | ||
| GPS coordinate | Anonymisation | Standard | Rounding (to 1 decimal) | None | If used, the GPS coordinate are rounded before being used for the processing of geolocation (e.g. 48.86000061 / 2.33999991 become 48.8 / 2.3). | ||
| Any information | Anonymisation | Standard | Nulling the concerned value | Concerned property | If an End-User would like to apply its right to be forgotten (deletion), we null the concerned value (e.g. 12345 or Order_101 become NULL). | ||
| Any information | Anonymisation | Option | Emptying the concerned value | Concerned property | The data controller can empty property during the processing, so no information is stored (see Privacy Flags and Data Manager). | ||
Please note that all Piano Analytics data is encrypted by default.