The GDPR strengthens end-users' rights over their personal data.
The following rights are the main ones concerned in the Analytics field:
- The right of access (art. 15) ;
- The right of erasure / to be forgotten (art. 17) ;
- The right of opposition / opt-out (art. 21);
Regarding Piano Analytics, the management and responsibilities concerning users’ rights are described in article 12. Exercise of data subject rights of our standard Data Processing Agreement (DPA).
Access and erasure rights may be applied at any time via privacy@piano.io.
In order to ensure the proper execution of a request, one of the following three information/data must be communicated with the request:
- The value of the tracker identifier, present on the user's terminal (cookie, mobile, ...) ;
- The value of the Piano Analytics "Visitor ID" property.
- The value of the Piano Analytics "User ID" property.
The opt-out mechanisms to be offered to end users are available at the following links: